Why does it cost so much?

by admin | Oct 1, 2015

Data recovery involves correcting a failure of the “disk drive system”. There are complex areas of potential failure consisting of firmware, hardware, mechanics, and hidden files that are unique and specific to each disk. We also utilize expensive specialized...

Why does the data recovery cost more than the disk drive?

by admin | Oct 1, 2015

Data recovery charges are for the LABOR involved with identifying and correcting the problem associated with fixing the disk drive system. The modern disks have their own “operating system” and a very complex system of parameters and self-checks, which any one item...

What if I only need one file or folder?

by admin | Oct 1, 2015

In most cases, the amount of expense or effort doesn’t change with “targeting” specific data. The expense is in correcting the specific failure and gaining access to the data. Much like the cost of refueling the rockets on the Hubble Space Telescope in orbit. The cost...

What affects the cost of the recovery?

by admin | Oct 1, 2015

The degree of difficulty and amount of damage to the media affect the cost. With most drives containing billions of sectors, damage can slow the process and increase the cost. However, often we can identify a problem and recover the disk fairly “routine” and limit the...

Why did my disk fail?

by admin | Oct 1, 2015

Disks are a “system” of hardware, firmware and software. A failure in any of the components can cause a loss of data. Often times we have seen a physical impact or some external “compromise” such as an overheating which can affect the disk drive. Allowing a disk to be...