Why is my disk clicking?

by admin | Oct 1, 2015

Hard disks rely on encodings on the magnetic platters called Servos. At the factory these encodings are placed at the beginning of each sector or group of sectors throughout the entire disk surface. The drive relies on these “markers” to determine the position (track)...

My drive contains confidential information. How can I be sure it will remain confidential?

by admin | Oct 1, 2015

Data Mechanix is committed to data security. Our facility is secured by multiple physical layers of security. Only employees have access to our core data sensitive areas. We never give physical tours of our data recovery areas. Additionally, no customer data is ever...

How do I get my data back and will it have the same format?

by admin | Oct 1, 2015

We strive to make the process as user friendly as possible. We can copy the recovered files to an external drive or any form of media that you feel most comfortable with. There is never a charge for copying your data, and in almost every case, the data is in the same...

How can I prevent data loss?

by admin | Oct 1, 2015

Drive failure cannot be avoided, but data loss can. Make sure to always have a current backup of your data. Proper handling including not dropping your disk or subjecting to excessive temperatures can dramatically increase the lifespan of your disk.

Are SSD drives more reliable and/or why did my SSD fail?

by admin | Oct 1, 2015

SSDs (Solid State Disks) are memory devices typically made of NAND Flash memory and are not susceptible to shock damage. However, because of the complex and delicate nature of NAND Flash memory, they often suffer a higher failure rate than disk drives. Because the...